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At Nourest, we prioritize the satisfaction and confidence of our customers when they choose our massage chairs and accessories.
Warranty Coverage:
Our warranty covers all purchases made in the GCC region, which includes Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the United Arab Emirates.
Warranty Duration:
Nourest offers a comprehensive warranty suited to each model, with varied terms of coverage. For further information on the warranty period for your Nourest purchase, refer to the particular product documents or contact our customer service team.
What Does the Warranty Cover?
Our warranty generally covers manufacturing defects and malfunctions that occur under normal use and conditions. This includes problems with functionality in the product. If there is a warranty-covered issue, we will resolve it as soon as possible to ensure your happiness.
Exclusions from Warranty Coverage:
Please note that our warranty does not extend to damages incurred by massage chair leather or leather-like materials. This exclusion encompasses damages resulting from wear and tear, punctures, scratches, or other forms of deterioration specific to these materials.
How to Get Warranty Service:
If you encounter an issue that is covered by our warranty, please contact our customer support team. Our staff will walk you through the steps needed to determine your warranty eligibility and facilitate any necessary service or repairs.
Your Satisfaction is Our Priority:
Nourest remains committed to delivering excellence in products and service to our valued customers. While our warranty may exclude certain leather-related damages, our dedication to your satisfaction remains unwavering.
For any inquiries regarding our warranty coverage or to seek assistance with your Nourest product, please don't hesitate to reach out to our customer service team. We are here to support you and address any concerns you may have.
Thank you for choosing Nourest – where luxury meets relaxation